Kunal Chugh
Passionate about solving problems across technology, healthcare, and business
Currently an Associate at Boston Consulting Group
I love working where systems, science, and strategy collide.
Recent work:
- —Advising Fortune 500 executives at BCG on corporate strategy and AI initiatives
- —Co-invented Laptis's healthcare coordination platform, expanding substance-use treatment access for 5,000+ patients
- —Co-authored Vanderbilt research on a medical PCR instrument that diagnoses COVID-19 with 95% accuracy
Outside of work, you'll find me exploring new tech, lifting heavy things, and supporting the Toronto Raptors and Arsenal.
- New tech
- Coding
- Lifting
- Basketball
- Soccer
Experience
Advising business leaders across industries on AI strategy, commercialization, and growth
- —Advising various F500 executives on corporate strategy & AI initiatives to help drive EBITDA growth and efficiency
- —Architected an LLM pipeline to process 1M+ call records, extracting signals to target high-value AI agent use cases
- —Authored product and technical requirements for an AI call center agent sized at $75M+ in cost & revenue impact
- —Drove a 15% lift in LLM accuracy by building a quality control process to catch hallucinations and verify outputs
- —Identified a 6% performance uplift by modeling call patterns across top/bottom agent quartiles to inform coaching
Designed software tools to streamline patient access to trusted substance use treatment
- —Co-patented a healthcare coordination system to streamline substance abuse treatment access for 5,000+ patients
- —Led the initial Laptis core technology design on Google Cloud, ensuring system security and HIPAA compliance
- —Boosted patient lead capture and treatment placement by 4× by replacing static voicemails with an AI voice assistant
- —Accelerated data collection by 85% via deploying an AI call agent to gather bed availability at treatment centers
- —Managed a team of 4 contractors to design and deploy key features for accurate patient data capture and distribution
Built hardware and software tools to advance disease diagnostics research in low-resource environments
- —Co-authored a research paper on designing a medical PCR instrument that diagnoses COVID-19 with 95% accuracy
- —Developed a scalable Python application that processed genetic data 3× faster than traditional manual workflows
- —Reduced control system costs by 60% through spearheading hardware and software optimizations in a medical device
Created new Emergency Care medical products within the Patient Transportation and Accessories team
- —Optimized and refined 3 Emergency Care products, spanning patient transportation and vital sign measurements
- —Managed weekly meetings with 6 cross-functional team members on engineering updates and future project planning
- —Improved non-invasive blood pressure module functionality by 25% with new sensor and microcontroller additions
Tested and refined pacemakers within the Cardiac Rhythm Management group
- —Designed and tested 5 different next-generation pacemaker leads within the Cardiac Rhythm Management group
- —Increased testing efficiency by 30% by proposing and implementing new testing procedures using LabView software
- —Saved $4,000 in equipment costs by repurposing old equipment to create new industrial torque testing device designs
Education
- —Lead Electrical Technician — Making & Design Space
- —President — Vanderbilt Cricket Club
- —Vice President — Tau Beta Pi Engineering Honor Society
- —Vice President — AEMB Biomedical Honor Society
- —Hardware & Software Lead — Engineering Without Borders
Skills
- Strategy & Leadership
- Project Management
- Market & Competitive Analysis
- Executive Comms & Board Decks
- Analytics & Modeling
- Excel (Financial Modeling, VBA)
- Data Visualization (Tableau, Power BI)
- SQL
- MATLAB
- Data, AI & Cloud
- Python (Pandas, PyTorch, LangChain)
- AI Tools (Claude Code, n8n)
- Cloud Infra (GCP, AWS, Azure)
- Programming
- Frontend (React/Next, JavaScript, HTML/CSS)
- Backend (Node/Express, Django, MongoDB)
- Git
- Engineering & Design
- Printed Circuit Boards (Altium)
- 3D Modeling (SOLIDWORKS)
- Embedded Systems (C++)